由于我是CS教授,所以也不是那么清楚。不过可以帮你们把网上能找到的资料整理一下,方便你们去读,去了解。
IS和EC的课程表在一下两个网址,
http://www.comp.nus.edu.sg/undergraduates/is_is_prospective.html
http://www.comp.nus.edu.sg/undergraduates/is_ec_prospective.html
要注意的是那些以IS开头的课(ie
ISXXXX),我从以下的IVLE URL抄了一些课程和课本,方便你们去查看。
http://ivle.nus.edu.sg/lms/list_course.aspx?dept=a3260db9-2238-4aa4-aae9-4c1d5c0bc8ec
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IS1103
COMPUTING AND SOCIETY (2010/2011, Semester 2)
In this module, students will explore
and analyze the interactions and impacts of computing & information
technologies on social systems. They will examine how technological paradigms,
systems and devices transform societies, economies and individuals, and vice
versa; how policies, laws and social norms are developed as they relate to
technology use and acceptance; and investigate the emerging controversies
surrounding the use and regulation of technology in society. Throughout the
module, emphasis is placed on establishing an in-depth understanding and
appreciation of the professional, legal and ethical responsibilities of
computing professionals, and developing an ability to analyze the impact of
computing technologies and systems on a local and global scale. Historical and
contemporary studies, cases and examples will be used extensively in this
course
课本:Ethics in Information Technology,Author:
George W. Reynolds
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IS1105
STRATEGIC IT APPLICATIONS (2010/2011, Semester 2)
This foundation course develops an
understanding of the role of IT in the value chain and the ever-changing
competitive arena of information age. The focus is on the nature and
characteristics of information systems (IS), and the strategic roles of IT/IS
in organizations, industries and society. The course is directed toward future
IT specialists, consultants, and managers who must have a basic understanding
of information technologies; including identifying strategic opportunities for
Information Systems (IS) deployment and evaluating IT investments.
课本:Information Systems Today: Managing in the Digital
World Author: Joe Valacich and Christoph
Schneider
http://wps.prenhall.com/bp_jessup_ist_3/63/16239/4157369.cw/-/t/index.html
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IS1112
E-Business Essentials (2010/2011, Semester 2)
This foundation course aims to provide
a broad introduction to the nature of e-business activities from practical,
technical, business and strategic perspectives. It will provide students with a
comprehensive understanding of the technical elements that facilitate the
development of the Internet and e-commerce, and the principles and concepts
underlying the use of these technologies to facilitate e-business operations.
Topics covered include: the evolution
of e-business from operational, technical and strategic perspectives, basic
computer networking and database concepts, website architecture and multimedia
on the Internet, internet technologies, services and applications (e.g. social
networking, telephony, P2P, etc), and emerging standards in e-business.
课本:E-Business Author: Gary P. Schneider
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IS2103
ENTERPRISE SYSTEMS DEVELOPMENT CONCEPTS (2010/2011, Semester 2)
The focus of this module is to train
students to be conversant in the technologies and approaches to developing
software systems at the enterprise level. Technologies covered include JavaEE (Java Enterprise Edition) and .NET (from Microsoft).
Emphasis will be placed on teaching students JavaEE
standard specification. Major topics covered include Business Information
Systems; Enterprise Platforms; Distributed Computing Concepts; JavaBeans; Servlets and Java Server Pages; Model, View, Controller
model; Enterprise JavaBeans; XML, Web Services, Deployment; Persistence
Management and Security.
课本:Learn To Program Enterprise JavaBeans 3.0 Author:
Danny Poo
http://www.comp.nus.edu.sg/~dpoo/courses/LTPEntJavaBeans.pdf
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IS2104
Software Team Dynamics (2010/2011, Semester 2)
Teams are becoming a common work
arrangement in organizations for accomplishing a wide range of organizational
objectives. Managers use team in response to environmental trends such as the
need to respond quickly to rapidly changing market conditions, globalizations,
and better communication technologies that allow dispersed people to
collaborate. In the IT industry, the use of teams is also increasingly
important in developing and delivering complex software solutions and services.
Although working in teams can have tremendous advantages, teamwork problems
such as cooperation, participation, procrastination, leadership, etc. have also
contributed significantly to the failures of software projects. Hence it is
pertinent for students to be well equipped with the knowledge and skills to
work in teams.
This course is about team behavior in
organizations, with a specific focus on the IT/software industry. The main
objective is to introduce you to the essential concepts about how teams
operate, and how individuals think and behave within teams. A secondary goal is
to provide you with the skills and tools needed to succeed at working with and
managing other team members in the real world, and to be able to deal with
contemporary team challenges. While many of the examples used in the class may
be specific to software or IT teams, the team concepts taught in the class
would be applicable and adaptable to other team contexts to help you work and
manage future team projects more effectively.
课本:Creating Teams with an Edge - The Complete Skill
Set to Build Powerful and Influential Teams, by Harvard Business School Press
http://www.amazon.com/Creating-Teams-Harvard-Business-Essentials/dp/159139290X
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IS3101
MANAGEMENT OF INFORMATION SYSTEMS (2010/2011, Semester 2)
The course covers the essentials in
management of information systems in organisational
settings. It addresses managerial issues in the development and operation of
information systems. Topics include: information systems planning, management
of systems development and maintenance, implementation management, end-user
computing, managing telecommunications, information systems ethical and social
issues, acquisition of IS resources and management of IS personnel.
课本:Essentials of management information systems
Author: Laudon and Laudon
http://www.pearsonhighered.com/educator/academic/product/0,3110,013602579X,00.html
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IS3150
DIGITAL & NEW MEDIA MARKETING (2010/2011, Semester 1)
IS3150 seeks to introduce students to
the principles and practice of marketing, especially in the realms of digital
and new media. Nowadays, when people look for solutions, they go online! They
participate actively in social media, such as Facebook,
LinkedIn, Twitter, YouTube, blogs and the alike.
The course seeks to equip students
with a good understanding of the following:
- essential
concepts of marketing
- market
analysis and consumers' behaviour
- marketing
campaign in digital and new media
- marketing
research in digital and new media
Cases and examples will be actively
drawn.
课本:没写。。。
IS3220 SERVICE SCIENCE (2010/2011,
Semester 1)
This course provides an introduction
to "service science" - a new, interdisciplinary field that combines
social science, business, cognitive science and engineering knowledge needed
for organizations to succeed in the shift to the service and knowledge-based
economy.
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IS3221
ENTERPRISE RESOURCE PLANNING SYSTEMS
ERP systems are enterprise-wide
information systems that integrate various functional operations and streamline
business processes. This course aims to introduce the concepts in ERP systems
and in the application, implementation, and management of ERP.
In particular, the course will help
you to obtain the knowledge of ERP at three levels.
1. At the
system level. Through hands-on experience with SAP in lab sessions, you will
know SAP commands and functions. You will be able to handle basic business
processes in the SAP environment.
2. At the
business process level. You will learn how functional operations interact and
coordinate to complete business processes and how ERP can enable and facilitate
business process integration.
3. At the
organizational level. You will be able to recognize and understand
organizational and managerial issues associated with enterprise systems, such
as planning, vendor selection, and implementation.
The primary targets of this course are
those who are interested to pursue careers in ERP systems firms as managers or
software analysts and developers, in ERP consulting firms as consultants, and
ERP industry user firms as system engineers. As this course can enhance the
understanding of management information systems, it is also suitable for those
who plan to pursue various IS professional careers.
课本:http://www.amazon.com/Enterprise-Resource-Planning-Systems-Electronic/dp/0521791529
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IS3222 IT
AND CUSTOMER RELATIONSHIP MANAGEMENT
CRM (Customer Relationship Management)
systems are the cornerstone of enterprise systems to manage customer
relationships and equity in business organizations. Customers are importantly
the most valuable assets of many firms. This module aims to introduce concepts
in CRM and in the application, implementation and management of CRM
technologies. Topics covered include CRM strategy in B2C and B2B contexts,
integrating IS/IT strategy with CRM objectives, CRM systems and technologies,
CRM process and systems implementation, CRM data warehouse and information
structure, customer metrics and economic returns from CRM, customer loyalty
programs, database marketing techniques for CRM, CRM campaign management and
marketing channel issues.
Specific learning objectives of this
course are as follows:
* Understand the conceptual foundations of CRM, CRM systems and
technologies
* Understand how CRM necessitates the interaction between IS/IT,
business strategy, organizational structure, and customer-facing front ends
* Know the implementation and organizational issues of CRM strategies
and systems
* Apply basic CRM analytic tools and database marketing techniques to
manage customer relationships in business organizations or non-profit
organizations
The target audiences of this course
are those who are interested to pursue IT/marketing analysis-related careers in
CRM/ERP software firms and in industries such as the financial services
industry (banks, insurance companies, credit card issuers), the travel industry
(airlines, hotel chains, integrated resorts), and the management consulting
services sector. In general, these industry sectors consist of mainly
relationship businesses in which customer transactions are registered in
databases, the acquisition and/or retention costs of customers are high, and
the distribution of customer profitability is highly skewed with some customers
being very profitable while some others are very unprofitable.
Tentative course plan:
1. Introduction to CRM
2. CRM and IT Strategy
3. CRM Implementation: Systems and Technologies
4. CRM Implementation: The Customer IDIC Model
5. Customer-Based Metrics 1: Acquisition and Retention
6. Customer-Based Metrics 2: Lifetime Value and Equity
7. Mid-Semester Break
8. Customer Satisfaction and Loyalty Programs
9. Database Marketing Techniques for CRM 1
10. Database Marketing Techniques for CRM 2
11. CRM Campaign Management
12. CRM and Marketing Channels
13. Customer Privacy & Interaction / Guest Lecture
14. Course Summary and Review
课本:Customer Relationship Management: A Databased Approach Author: V. Kumar and Werner Reinartz
http://as.wiley.com/WileyCDA/WileyTitle/productCd-EHEP000390.html
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IS3223 IT
AND SUPPLY CHAIN MANAGEMENT
This course focuses on the
understanding of the role of IT in enabling effective supply chain strategies
in the global economy. Particularly, it focuses on how to plan the integration
of supply chain components into a coordinated system using IT. Besides the
basic concepts, students will be exposed to the role of IT in risk pooling and
inventory placement, integrated planning and collaboration, and information
sharing in supply chain management.
课本:Supply Chain Management: Strategy, Planning &
Operations, 4th Edition, Sunil Chorpa and Peter Meindl, Pearson Education
Example video lecture: http://breeze.nus.edu.sg/is3223l3w5/
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IS3230
PRINCIPLES OF INFORMATION SECURITY (2010/2011, Semester 2)
With the prevalent use of computers
and internet in the moderm organization, threats and
attacks on information systems are also on the rise. This module introduces the
principles of information security, to prepare students for their future roles
as IS professionals. Students will understand that protecting organization
information requires a holistic approach which includes policy, technology and
education. The focus of the module is on principles and concepts, rather than
hands-on skills.
These are the topics that I will be
covering this semester:
1. Intro to information security
2. The need for security - Threats and
attacks
3. Risk management
4. Planning for security - Policies, programmes and continuity strategies
5. Security technologies - including
firewalls, VPNs, IDPS, access control
6. Cryptography
7. Physical security
8. Security and personnel
课本:Principles of Information Security Author: Michael
E. Whitman & Herbert J. Mattord
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IS3240
ECONOMICS OF E-BUSINESS (2010/2011, Semester 2)
Course Objective:
The e-business arena has been evolving
rapidly with the growth of the Internet, broadband access and information
technology (IT) revolution. To date, the scope of e-business has gone beyond
selling products or providing services electronically. Many business processes
and outcomes, such as product design, marketing and pricing, have been
profoundly impacted. Consequently, these IT and Internet-enabled changes
significantly affect organizational structures, competitive landscapes,
business-to-business relationships and business-to-consumer interactions. This
course provides an introduction to economic issues and topics pertinent to the
successful conduct of e-business in today’s digital economy. Topics covered
include market competitive analyses, pricing, bundling, intellectual property
rights, lock-in, switching costs, network effects,
Internet advertising and marketing. The largest part of the course will be a
discussion of a number of e-business and examine current state and practice of
e-business and the effects of e-business.
Specific learning objectives of this
course are as follows:
§ Understand pertinent economic
issues relevant to the conduct of successful e-businesses
§ Apply relevant economic
concepts and methodologies to analyze e-business scenarios
§ Employ rigorous analytical or
quantitative methodologies to examine e-business conducts
课本:Managerial Economics and Business Strategy, by
Michael Baye, McGraw-Hill, 7th edition, 2009 (ISBN:
0071263207) http://www.gbv.de/dms/ilmenau/toc/616327013.PDF
IR: Information Rules: A Strategic
Guide to the Network Economy, by Carl Shapiro and Hal Varian, Harvard Business
School Press, 1999 (ISBN: 087584863X), electronic book is available via NUS
net-library: http://libencore.nus.edu.sg/iii/encore/search/C|Sinformation+rules|Orightresult|U1?lang=eng&suite=def
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IS3242
SOFTWARE QUALITY MANAGEMENT (2010/2011, Semester 2)
As more business operations are
dependent on information systems today, the importance
of software quality is ever growing. It is also imperative for IT vendors to
meet the increasing demand for high quality IT service and software products by
customers. The process certification programs such as the Capability Maturity
Model (CMM) and the ISO 9000 series standards have become popular among IT
vendors for differentiation and quality assurance. This module focuses on how
to apply quality management concepts and practices to development and
maintenance of software. Particularly, students will learn about various
quality metrics, models, and standards specific to the software domain. This
module will cover more managerial aspects of software quality rather than
technical aspects.
课本:Software Quality Assurance: From Theory to
Implementation Author: D. Galin
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IS4100 IT
PROJECT MANAGEMENT (2010/2011, Semester 2)
This course is designed for students
who have little or no exposure to managing large software projects. Its primary
aim therefore is to help the student to appreciate the complexities of managing
these projects and equip them with methods, tools and techniques to manage this
complexity. At the end of the course, students should be able to know where to
start when they are given any medium to large scale IS project to manage.
课本:Managing Information Technology Projects Author:
Kathy Schwalbe
http://www.augsburg.edu/ppages/~schwalbe/C6919_ch01.pdf
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IS4102
E-BUSINESS CAPSTONE PROJECT
In this module, students are required
to complete a Systems Development Life Cycle to develop an e-business system
based on principles taught in previous modules.
This project can be viewed as a large-scale
practical module. Emphasis will be placed on system design, user interface
design, database design, security strategy, and performance. Students will
appreciate differences in the scalability, usability, performance and security
aspects. They will also sharpen communication skills through close team
interactions, consultations, and formal presentations. Students will also
develop a comprehensive understanding of the issues of e-business
implementation from an enterprise architecture standpoint.
* System Proposal
15%
o System
Proposal Document 10%
o System
Proposal Presentation 5%
* Continuous Assessment 35%
o First
System Release 10%
o Overall
Team Progress 10%
o Overall
Individual Progress 5%
o Peer
Reviews 10%
* Final System Releases 50%
o Functional
Design Document 15%
o Technical
Design Document 15%
o Final
System Release 20%
* Creativity Bonus
10%
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IS4150
MOBILE AND UBIQUITOUS COMMERCE (2010/2011, Semester 2)
The rapid proliferation of e-commerce
technologies over the past decade has fundamentally transformed the way we
conduct business. This trend is expected
to accelerate in the coming years due to a number of different factors, including
the introduction of new mobile and ubiquitous computing technologies. This module will cover relevant economics and
strategic analysis tools by investigating new m-commerce or u-commerce
applications. Through case studies of m-commerce/u-commerce success and
failure, students will examine factors vital for m-commerce/u-commerce.
Business strategies, marketing, economics, as well as technology issues will be
included. Cases will cover a broad spectrum, from relatively conventional
retailers to modern evolving applications in various industries.
课本:Information rules: a strategic guide to the
network economy Author: Carl Shapiro and Hal R. Varian
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IS4203 IT
ADOPTION AND CHANGE MANAGEMENT (2010/2011, Semester 2)
This course introduces students to the
fundamentals of managing change and adoption associated with the introduction
and implementation of new systems and technologies. Emphasis will be placed on
the understanding and effective management of end-user reactions to the
adoption and use of new systems and technologies. Topics to be covered include
IT adoption and use process, dealing with user resistance, effective change
vision, short and long-term change, outcomes evaluation, and preventing change
deterioration.
课本:Breakthrough IT Change Management: how to get
enduring change results’By Bennet
P. Lientz,Kathryn P. Rea,
2003, Butterworth-Heinemann
IS4224 SERVICE SYSTEMS (2010/2011,
Semester 2)
The course is designed to introduce
students to service systems in a variety of enterprise and industry settings.
The role of service systems in the context of the firm, industry sector,
national and world economy will be discussed. Students will learn about the
management of service systems operations and their design. The course will also
cover service systems innovation, performance measurement, and quality
assurance. IT aspects of services systems such as self-service technologies,
online services, and IT service management will be higlighted.
The course includes lab activities, industry lectures, and case studies to
provide practically relevant knowledge.
The major topics to be covered are:
1. Introduction to Service Systems
2. Service Systems Frameworks
3. Operations Management
4. Business Process Modeling
5. Service Design and Development
6. Service System Innovation
7. Performance and quality measurement
8. Online Service Delivery
9. Globalization and ITSM
课本:# Service Management , Fitzsimmons, James, A.,
Fitzsimmons, Mona, J. McGraw
Hill/Irwin, 2008 (certain chapters)
ppt 都在这:http://dspace.sngce.ac.in/bitstream/123456789/526/1/PowerPoint%20Lectures.zip
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IS4227
ENTERPRISE SERVICE-ORIENTED ARCHITECTURE
By the end of the course, students
will be able to:
* Understand the concepts and principles underlying enterprise SOA
* Develop a service-oriented perspective
* Acquire proficiency in the service-oriented design paradigm
* Design services for enterprise SOA
* Understand how web services provide an effective technology platform
for SOA
* Gain awareness of service-oriented projects in industry
课本:SOA Principles of Service Design Author: Thomas Erl
http://www.soaprinciples.com/p1.php
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IS4234
CONTROL AND AUDIT OF INFORMATION SYSTEMS
This module provides an opportunity
for students to examine the design of controls, procedures, and auditing
process of information systems from a management perspective. This course will
cover the principles of management and application controls, evidence gathering
and evaluation, and auditing techniques in accordance with the internationally
recognized Control Objectives for Information-related Technology (COBIT)
Framework. The course include practical examples from
the business world, hands-on case studies, and attachment with the industry.
课本:Information Technology Auditing and Assurance,
Second Edition, J. A. Hall and T. Singleton, Thomson/South-Western, 2005
ppt 都在这: http://www.swlearning.com/accounting/hall/isa_2e/student_resources.html
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IS4243
INFORMATION SYSTEMS CONSULTING (2010/2011, Semester 2)
This course is designed to provide an
overview of the general consulting profession with a strong emphasis on
information systems consulting issues. Effort will be placed on developing
proficiencies in a range of skills required to practice consulting.
The course is relevant to those 1) who
are specifically interested in consulting careers and/or 2) whose current or
future jobs involve staff consulting or line management using consultants. The
course is especially suited for 4th year students who are about to enter the
job market.
1. To provide an overview of the ‘universe’ of general consulting and to develop
a basic understanding of that universe, and, subsequently, the ‘world’ of strategic,
innovation and IS consulting more specifically.
2. To improve your knowledge of management consulting practices.
3. To improve your ability to define key factors and issues relevant to
a consulting engagement and to examine their inter-relationships.
4. To allow for practice in conducting a field consulting project.
5. To improve your ability to present analyses of issues in a concise,
accurate, clear and interesting manner from the perspective of a consultant.
6. To gain exposure to a variety of processes and interventions involved
in the management consulting arena.
7. To learn how to match one’s individual strengths, weaknesses,
likes, dislikes, personality and goals with consulting
opportunities, demands and behavior to enhance one’s placement
process and career progression
The primary objective of this course
is to provide you with an opportunity to become familiar with the typical
phases in a consulting project. These phases include: selling a project,
entering the client firm, gathering data, diagnosing issues, implementing
solutions and leaving the client firm. In addition to discussing these phases
in class, we will discuss how similarly, and how differently, consultants work
with their clients as well as study the functional specialty areas in which
most consultants practice. We conclude the course with discussions of ethical
issues, career concerns and expert witnessing of consultants.
课本:Management Consulting: Delivering an Effective
Project / Philip A Wickham (3rd Edition)
http://www.amazon.com/Management-Consulting-Delivering-Effective-Project/dp/0273711849