My flight to New York (JFK), UA800, was originally scheduled on 15 Nov. United Airlines called me on 13 Nov to change it to 14 Nov because the 15 Nov's flight was cancelled due to technical fault. So I packed my luggage hurriedly and went to the airport on 14 Nov early morning. When I checked-in at the airport, I was told that the first segment from SIN to NRT was OK but the second segment from NRT to JFK was also cancelled. I was then re-schedule on another flight (Continental CO8) for this segment. But this flight will land on Newawk Airport instead of JFK. I asked the checkin staff about the ground transport arrangement from Newawk Airport to JFK Airport, and was told that upon arrival at Newawk Airport a ground staff will bring me to take a coach to JFK.
When I arrived at the Newawk Airport at 4pm, I exited the baggage claim area but did not find any ground staff. So I had to pay for a shuttle bus service (US$24) to take me to the JFK Airport. On hindsight, perhaps I should not have exited the baggage claim area but instead should have transferred to another terminal where United Airlines is located to look for their ground staff there.
At JFK Airport, I took a free hotel shuttle to go to the BestWestern Hotel Kennedy Airport, where I had booked for a night's stay. I made the reservation the night before my flight, and I chose this hotel because it was relative cheap and had high-speed internet access. But when I checked into my room, I found that the network was not working. My notebook computer was unable to contact a DHCP server to obtain a dynamic IP address. I called up the front desk, but was told that their engineer was not around to check. It was 9 pm at that time. So I decided to give up.