Profile

I work mainly on three major streams of research.

The first focus mainly on understanding how organizations assimilate IT or IT-enabled innovations effectively. Operationally, this focus translates into developing and testing theories on how organizations explore, adopt, implement, and use these innovations across various industry contexts and the impact of assimilating such innovations. In this stream of research, the predominant unit of analysis is the organization.

The second stream focus on the human information processing, decision making and privacy issues that are pertinent to new IT artifacts, institutions, and applications on the Internet as well as the mobile platforms. Specifically, this focus translates into developing and testing theories on how an individual’s information processing capabilities, decision making and privacy concerns are affected by artifacts such as recommendation agents and location-based services, institutions such as group-buying and auctions and applications such as electronic-word-of-mouth systems and free-trial software. In this stream of research, the predominant unit of analysis is the indivdual.

The third stream focus on facilitating and enabling the effective and efficient delivery of safe, quality healthcare services through researched solutions on the development, implementation, use and impact of health information systems and their related data in close collaboration with our hospitals, industry, and government partners. In this stream of research, the predominant focus is on design, development and evaluation of IT artifacts in the healthcare context and the use of data analytics techniques on secondary data (supplemented with other methods such as field experiments or primary data collection where necessary) to deliver insights for process improvements and improved decision making.